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FastGig Employers
FastGig helps you find the right workers—our Giggers—for your seasonal, urgent, and staffing requirements.
General Information
Outlet & Jobs Management
- I have specific requirements for the job. How can I ensure the Giggers meet these requirements?
- How to set criteria for auto-allocation and auto- recommendation?
- What is auto-recommendation?
- How to create a job?
- How to edit/delete an outlet?
- How to create an outlet?
- What is auto-allocation?
- How do I see how my job appears on FastGig App?
- How do I clone the job and edit it?
- How to edit/delete a job?
- What is geofence attendance?
Shift Management
Scheduling & Allocation
- How can I check the list of Giggers scheduled for tomorrow’s shift?
- Can we have the same/recurring Giggers for our job vacancy?
- How to read the Schedule Menu?
- Best practices when rostering & scheduling giggers
- How to allocate a shift to a gigger?
- I’ve published a shift. What am I supposed to do next?
- What does "Add Gigger" on the Schedule menu mean?
- How do I cancel a gigger after I had offered them a shift?
- After I’ve allocated the needed giggers and standbys, how do I update all giggers with "In Review" status to "Rejected" with just 1 click?
- How would placing giggers on "KIV" status help me save time?
- What does the different rostering status mean?
Attendance Monitoring
- Why is giving a rating to a gigger important?
- After the Gigger has shown up at work, can I decline a Gigger if they are not suitable for the job role I am hiring for?
- How do I check Giggers into their shift?
- The Gigger is asked to work overtime. How does the employer raise a reimbursement request on behalf of the gigger?
- How are Giggers paid after they’ve worked?
- How do I blacklist a gigger?
- How do I manually check Giggers into their shift or adjust the check-in time on FastGig Business Platform?
- How is Giggers’ attendance being tracked by FastGig?
- My Giggers did not show up. What should I do next?
Billing Management
- How to download the invoice & receipt (aka invoice breakdown)?
- How to view billing and transaction history?
- How to change payment method?
- How to top up the e-wallet?
- Which payment options are available for FastGig Business?
- The Gigger has completed the shift. How do I pay the gigger via FastGig Business?