I've just purchased a package online, why haven't I received my receipt?

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• Does my card information get retained for the next purchase when I make an online payment now?

  No card information is retained. We take the data protection of our customers seriously. When filling in the checkout / online payment form, your card information is secured and currently not stored for auto-fill purposes towards future purchases. We ...

• I'm worried my application wasn't received. How can I contact the employer?

  Rest assured if you used any of the application modes available in-app, your interest to the role will have been sent to the  employer immediately for their review! Employers will be able to contact you directly by way of Phone, Email, Whatsapp, ...

• I made a purchase with a sales representative and received my FastCoins. When will I receive my invoice?

  In general, you should receive an Invoice for your purchase within 3-5 working days from the date of your signed order received by our sales support team. During this time frame, you should receive an invoice from noreply@fastjobs.sg for your ...

• I can’t create an account. What can I do?

  We recommend you check for any error prompts when applying for an account. Some common creation issues could be due to: Unable to Receive Confirmation message via SMS - Registering for a FastJobs account requires a Singapore phone number (+65). If ...

• My FastCoins have expired. What can I do?

  FastCoins have a validity period based on the package purchased. It is strongly encouraged that you login to your employer dashboard and use your account actively before these coins expire. We also send reminder emails to the registered users, so you ...