I made a purchase with a sales representative and received my FastCoins. When will I receive my invoice?
In general, you should receive an Invoice for your purchase within 3-5 working days from the date of your signed order received by our sales support team.
During this time frame, you should receive an invoice from noreply@fastjobs.sg for your processing.
We recommend that you check with the necessary AP and Procurement teams on your end for any special invoicing instructions (for eg. if your company requires PO numbers to be inserted in the invoice) to be shared with your FastJobs sales representative and finance.sg@fastco.asia before an invoice is issued to you for a smoother transaction.
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Where can I check my FastCoins balance?
After logging in to your Employer dashboard, the balance of coins and usage expiry date will be reflected on the top right-hand corner of your screen. Our system will also alert you via an email notification 14 & 7 days before your coins expiration ...
How do I purchase FastCoins?
Check your FastCoins balance by logging in to your FastJobs' user account. Balance is shown in your dashboard, or top right hand corner of the page. For instant self-purchase on our platform (pay via Visa or Mastercard), click on 'UPGRADE PLAN' after ...
I've just purchased a package online, why haven't I received my receipt?
Online purchases made via ‘UPGRADE PLAN’ will automatically generate a receipt to the email that you've provided upon purchase. Email address input should not have any errors. If you have not received a receipt for your online purchase, kindly check ...
What are FastCoins?
FastCoins is a credit system we have adopted on FastJobs. You can think of it as your FastJobs' currency. Being a FastJobs' advertiser, FastCoins have to be purchased and will be stored in your account's e-wallet. Whenever a chargeable action is to ...
How long will my job post last for?
FastJobs is really flexible when it comes to advertisements' duration on our platform. It starts off with a minimum of 1 week and you also have an option for 4 weeks if you'd like! Thereafter, any active ads will be allowed week by week extension ...