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I've just purchased a package online, why haven't I received my invoice?

Not to worry! Invoices are automatically sent to your email when you purchase a package through the [Upgrade Plan] tab.


Where’s my invoice?

After your payment is completed:

  • An invoice is automatically generated
  • It’s sent to the email address you provided during the purchase

If you don’t see it…

    1. Your Order/Invoice Number
    2. Your Company Name

We’ll resend the invoice as soon as possible!

What's next?

Did you purchase your credits through our corporate sales team instead of checking out online? Manual transactions follow a slightly different administrative track than instant web orders.

If you bypassed the online cart, hop over to our companion guide—[Just bought FastCoins through your Account Manager? Here's when to expect your invoice!]—to see the exact timelines for direct corporate billing!

 

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